only put 6/ 10 to 'making a difference' as we have only just started :-) ONly suggestion would be to implement a secure document transfer, we are getting increasingly concerned about data security generally. – Is there anything that you would like to raise or any suggestions for improvement?

• 10/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
• 10/10 – How well are we doing in responding to emails / queries etc?
• 6/10 – How much of a difference are we making to the success of your business?
• 10/10 – How likely is it that you would recommend us to someone else?