Crunchers is fantastic at introducing clients to new and relevant software packages and systems: Xero, Directli, People's Pension and so on. I think that as the number of these third party, bolt-on, systems increases, there's a need to increase the associated training. I suspect that more pro-active training would reduce the time spent hand-holding and fire fighting. – Is there anything that you would like to raise or any suggestions for improvement?
- 9/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
- 9/10 – How well are we doing in responding to emails / queries etc?
- 7/10 – How much of a difference are we making to the success of your business?
- 10/10 – How likely is it that you would recommend us to someone else?
Francis Cooper – 04 May 18 – Add public reply