- 9/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
- 8/10 – How well are we doing in responding to emails / queries etc?
- 7/10 – How much of a difference are we making to the success of your business?
- 7/10 – How likely is it that you would recommend us to someone else?
Ben Baldwin – 21 Nov 19 – Add public reply