• 10/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
• 10/10 – How well are we doing in responding to emails / queries etc?
• 5/10 – How much of a difference are we making to the success of your business?
• 10/10 – How likely is it that you would recommend us to someone else?

very good: responsive and giving clear explanations of what's needed and why. – Would you be kind enough to write a short review of our service for our website?

• 9/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
• 9/10 – How well are we doing in responding to emails / queries etc?
• 7/10 – How much of a difference are we making to the success of your business?
• 9/10 – How likely is it that you would recommend us to someone else?

A few things seem to have slipped in the last few months. I had to chase on my self assessment. Also, with the dividends up to April 2014 I assumed these would include all payments from work during that date but it wasn't until I followed up in November that I was told that the decision was taken not to include them meaning that I (personally) have a cash flow issue until the end of this tax year. – Is there anything that you would like to raise or any suggestions for improvement?

Overall it has been good – Would you be kind enough to write a short review of our service for our website?

• 7/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
• 8/10 – How well are we doing in responding to emails / queries etc?
• 8/10 – How much of a difference are we making to the success of your business?
• 8/10 – How likely is it that you would recommend us to someone else?

None to think of. – Is there anything that you would like to raise or any suggestions for improvement?

Constant, efficient, motivating. – Would you be kind enough to write a short review of our service for our website?

• 10/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
• 10/10 – How well are we doing in responding to emails / queries etc?
• 10/10 – How much of a difference are we making to the success of your business?
• 10/10 – How likely is it that you would recommend us to someone else?

The way you are running your accounting business is very good. – Is there anything that you would like to raise or any suggestions for improvement?

Excellent – Would you be kind enough to write a short review of our service for our website?

• 10/10 – How well are we doing in dealing your accounts, tax returns, bookkeeping etc in a timely and accurate way?
• 10/10 – How well are we doing in responding to emails / queries etc?
• 10/10 – How much of a difference are we making to the success of your business?
• 10/10 – How likely is it that you would recommend us to someone else?